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Privacy Policy

Introduction

Emma De Angelis Consulting Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and/or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following personal information about you:

  • Contact Information: Your name, email address, phone number, and any other information you choose to provide.
  • Business Information: Business name and billing address
  • Financial Information: Payment details, such as bank information or credit card numbers, required for billing purposes when you use our services.
  • Transaction Data: Information related to the services you purchased from us.
  • Service Details: Information related to your marketing needs and business goals, necessary for providing our consulting services.
  • Technical Data: Information about your visit to our website, including IP address, browser type, and usage details, collected through cookies and similar technologies.

How We Use The Information We Collect

We collect and use your personal information for the following purposes:

  • To respond to your enquiries.
  • To provide you with information and services that you request from us.
  • To manage and maintain our relationship with you when you use our services.
  • To perform our contractual obligations, including billing and collection.
  • To contact you for customer satisfaction and market research purposes.
  • To improve our website and services.
  • To comply with legal obligations.

Lawful Bases

We process your personal data based on the following legal grounds:

  • Consent: When you provide your information, you consent to us using your information to respond to your enquiry.
  • Contractual Necessity: When you use our services, we process your personal data to perform the contract between us, including providing consulting services and billing you for those services.
  • Legitimate Interests: We may process your personal data to improve our services and ensure the security of our website.

How Long We Keep Information

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Information collected when you use our services will be retained for the duration of our business relationship.
  • If you cease being a customer, we will keep basic information (including Contact, Identity, Financial and Transaction Data) for 6 years thereafter as the law requires it for tax purposes.
  • In accordance with data privacy regulations, we may anonymise your data (meaning it can no longer be linked back to you) for research or statistical purposes. This anonymized data may be used for an indefinite period to improve our services or understand user trends.

Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

  • With service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • To comply with legal obligations, such as responding to a lawful request by public authorities or government agencies.
  • To protect our rights, property, or safety, and that of our users or others.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal data.
  • Your right to rectification: You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal data in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
  • Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behaviour information. You can set your browser to not accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Third-Party Links

Our website may contain links to other websites operated by third parties. When you click on a third-party link, you leave our website and go to the website of the third party. We are not responsible for the content or privacy practices of any third-party website. We encourage you to read the privacy policies of any other websites you visit before you provide any personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to ensure its compliance. You are advised to review this Privacy Policy periodically for any changes. The last such update took place on the 23rd May 2024.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Full name of legal entity: Emma De Angelis Consulting Ltd

Postal Address: 35 Kingfisher Drive, Hemel Hempstead, HP3 9DD

Email Address: [email protected]

Phone number: +44 (0)797 219 8637